Firms use formal contracts as governance devices to manage their inter-organizational relationships. We examine 52 such contracts written for Information Technology (IT) services to investigate whether they possess properties as suggested by contract theory. We combine constructs from...

This paper focuses on contractual provisions in external sourcing of innovative services. Such agreements require protection of key knowledge assets, whilst simultaneously providing incentives for heuristic search to enable problem solving and knowledge transfer. We conceptualize two distinct...