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~person:"Svensson, Göran"
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The effects of perceived servi...
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Lieferantenmanagement
50
Supplier relationship management
50
Kundenzufriedenheit
28
Customer satisfaction
27
Beziehungsmarketing
24
Relationship marketing
24
B-to-B-Marketing
19
Business-to-business marketing
19
Confidence
17
Vertrauen
17
Service quality
14
Dienstleistungsqualität
13
Selling
11
Verkauf
11
Norway
10
Norwegen
10
Südafrika
9
satisfaction
9
Arbeitszufriedenheit
8
Job satisfaction
8
Performance measurement
8
Salespeople
8
South Africa
8
Verkaufspersonal
8
commitment
8
trust
8
Business ethics
7
Performance-Messung
7
Satisfaction
7
cooperation
7
coordination
7
Beschwerdemanagement
6
Complaint management
6
KMU
6
Quality management
6
Qualitätsmanagement
6
SME
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Svensson, Göran
Tansel, Aysit
295
Tansel, Aysıt
219
Berument, Hakan
112
Siciliani, Luigi
77
Quick, Reiner
72
Bruhn, Manfred
67
Kirdar, Murat G.
67
Knechel, W. Robert
65
Straume, Odd Rune
63
Yeldan, Alp Erinç
63
Halicioglu, Ferda
62
Togan, Sübidey
61
Akarca, Ali T.
56
Propper, Carol
55
Hay, David
54
Taymaz, Erol
53
Omer, Thomas C.
48
Demirbag, Mehmet
47
Ruhnke, Klaus
47
Gul, Ferdinand A.
45
Güngör, Nil Demet
45
Hanushek, Eric Alan
45
Velte, Patrick
45
Stulz, René M.
44
Wagner, Stephan M.
44
Homburg, Christian
43
Mattila, Anna S.
43
Prybutok, Victor R.
43
Rivkin, Steven G.
43
Öniş, Ziya
43
Han, Heesup
42
Marten, Kai-Uwe
42
Cesur, Resul
41
Francis, Jere R.
41
Habib, Ahsan
41
Willekens, Marleen
41
Wright, Arnold
41
Aysan, Ahmet Faruk
40
Tumen, Semih
40
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International journal of business excellence
7
Journal of business-to-business marketing
6
The journal of business & industrial marketing
6
International journal of procurement management
5
International journal of quality and service sciences
5
European research on management and business economics
2
International journal of business and globalisation : IJBG
2
International journal of business excellence : IJBEX
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Marketing intelligence & planning
2
African journal of economic and management studies : AJEMS
1
Baltic journal of management
1
Business strategy and the environment
1
Corporate governance : the international journal for effective board performance
1
European Business Review
1
European business review
1
International Journal of Quality and Service Sciences
1
International journal of business governance & ethics : IJBGE
1
International journal of business governance and ethics : IJBGE
1
International journal of contemporary hospitality management
1
International journal of electronic customer relationship management : IJECRM
1
International journal of logistics economics and globalisation
1
International marketing review
1
Journal of Management Development
1
Journal of Services Marketing
1
Journal of business research : JBR
1
Journal of contemporary marketing science
1
Journal of organizational change management
1
Journal of small business and entrepreneurship : JSBE
1
Managing service quality : MSQ ; an international journal
1
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
1
South African journal of business management
1
South African journal of economic and management sciences
1
The international journal of bank marketing : IJBM
1
The international journal of logistics management
1
The journal of brand management : an international journal
1
The journal of services marketing
1
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ECONIS (ZBW)
61
Other ZBW resources
4
OLC EcoSci
2
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1
Precursors and outcomes of perceived value in B2B banking services : a nomological framework
Zietsman, Mariëtte Louise
;
Mostert, Pierre
;
Svensson, …
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 330-353
Persistent link: https://www.econbiz.de/10014422300
Saved in:
2
RELQUAL in Turkish business relationships : theory testing and measurement model
Bas, Turker
;
Aydinlink, Arzu Ulgen
;
Svensson, Göran
; …
- In:
International journal of business excellence
5
(
2012
)
6
,
pp. 620-638
Persistent link: https://www.econbiz.de/10009632862
Saved in:
3
Validation of a conscientious corporate brand framework : a Turkish study
Bas, Turker
;
Aydinlik, Arzu Ulgen
;
Svensson, Göran
; …
- In:
International journal of business and globalisation : IJBG
10
(
2013
)
2
,
pp. 173-184
Persistent link: https://www.econbiz.de/10009783199
Saved in:
4
Validity and reliability of satisfaction as a mediator between quality constructs in manufacturer-supplier relationships through time and across contexts
Padin, Carmen
;
Ferro, Carlos
;
Svensson, Göran
- In:
Journal of business-to-business marketing
24
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011674235
Saved in:
5
Balancing the sequential logic of quality constructs in manufacturing-supplier relationships : causes and outcomes
Svensson, Göran
;
Mysen, Tore
;
Payan, Janice
- In:
Journal of business research : JBR
63
(
2010
)
11
,
pp. 1209-1214
Persistent link: https://www.econbiz.de/10008696668
Saved in:
6
A "cross-cultural RELQUAL-scale" in supplier-distributor relationships of Sweden and the USA
Payan, Janice M.
;
Svensson, Göran
;
Awuah, Gabriel B.
; …
- In:
International marketing review
27
(
2010
)
5
,
pp. 541-561
Persistent link: https://www.econbiz.de/10008906858
Saved in:
7
RELQUAL in Taiwanese business relationships
Lee, Tzong-ru
;
Svensson, Göran
;
Mysen, Tore
- In:
International journal of business excellence
3
(
2010
)
4
,
pp. 433-451
Persistent link: https://www.econbiz.de/10008798921
Saved in:
8
RELQUAL's impact on satisfaction in Norwegian business relationships
Mysen, Tore
;
Svensson, Göran
- In:
The journal of business & industrial marketing
25
(
2010
)
1/2
,
pp. 119-131
Persistent link: https://www.econbiz.de/10003943151
Saved in:
9
Properties of quality constructs in Canadian business relationships
Hutchinson, David
;
Singh, Jang
;
Svensson, Göran
; …
- In:
International journal of business excellence
5
(
2012
)
4
,
pp. 429-443
Persistent link: https://www.econbiz.de/10009576395
Saved in:
10
Causes and outcomes of satisfaction in business relationships
Mysen, Tore
;
Svensson, Göran
;
Payan, Janice M.
- In:
Marketing intelligence & planning
29
(
2011
)
2
,
pp. 123-140
Persistent link: https://www.econbiz.de/10009156913
Saved in:
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