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productivity. Data Envelopment Analysis (DEA) has been widely used to evaluate the comparative efficiencies of production processes …. We propose a two-stage DEA model to decompose the IT investment impacts on productivity in the power plant industry. IT … comprehensive performance evaluation system. We also propose a benchmarking model in conjunction with our DEA model to measure …
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The free disposal hull (FDH) models are used as an alternative to data envelopment analysis (DEA) models for …
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In this study, we propose a three-stage weighted sum method for identifying the group ranks of alternatives. In the first stage, a rank matrix, similar to the cross-efficiency matrix, is obtained by computing the individual rank position of each alternative based on importance weights. In the...
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used DEA as a benchmarking tool to measure service quality. These models do not propose a coherent performance evaluation … construct and consequently fail to deliver improvement guidelines for improving service quality. The DEA models proposed in this …
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