Applied research aims to provide answers to "real world" questions. Whether that research is used in the real world to encourage innovation and change, however, has typically not been a major research focus. The U.S. Agency for Healthcare Research and Quality’s Integrated Delivery Systems...

In the 1990s, insurance companies and employers began to rely on managed care to control costs, and state governments followed suit by adopting managed care in Medicaid programs. To deal with the challenges associated with developing effective state Medicaid managed care programs, the Robert...

The Medicaid Value Program tested interventions to improve care for adult Medicare beneficiaries with multiple chronic conditions. This report presents findings from Mathematica's evaluation; estimates of program effects, produced by the programs themselves; and case studies for the 10...

This article co-authored with the Agency for Healthcare Research and Quality, examines the distinct and complementary roles practice facilitators and care managers play in redesigning and improving primary care delivery. Practice facilitators coordinate practice quality improvement and redesign...

More than 23 million Americans have limited English proficiency, which complicates their ability to obtain quality health care. Language barriers in the health care setting can lead to miscommunications and cause medical errors, delay or denial of services, issues with medication management, and...