Ensuring effective customer service requires targeted efforts in a number of areas, one of which is to develop service standards for each market segment. Differentiating customer service is achieved by adopting different standards according to the following criteria: availability of assortment...

The policy for logistic service appears to be part of the overall organizational policy for customer service, but it is particularly meant for logistic activities accomplishment according to customers' requirements. The present report studies the various levels of logistic service's influence on...

The research discusses its linkage to the notion of control in contents and functional aspects as a function of management and as a form of social relation introducing the concepts of management control and social control substantiated by the main functions of management and presenting the...

The paper presents a discussion on the role and the importance of social media in the system of higher education in terms of the opportunities for improvements in communications and interactions between the parties involved in training (teachers, students, university staff, employers, experts,...

Ensuring effective customer service requires targeted efforts in a number of areas, one of which is to develop service standards for each market segment. Differentiating customer service is achieved by adopting different standards according to the following criteria: availability of assortment...

Ensuring effective customer service requires targeted efforts in a number of areas, one of which is to develop service standards for each market segment.Differentiating customer service is achieved by adopting different standards according to the following criteria: availability of assortment...

This paper presents the research interest to the occupation of the social worker in international scope and analyzes the essence of the social work in Bulgaria. The profile of the social worker rendering social services in Bulgaria is discussed and conclusions are made considering the need of...

Russian Abstract: Материал рассматривает сущность характера социального явления „контроль“. Анализ основания для возникновения контроля открывает две смысловых...

Russian Abstract: Концептуальные основы управленческого контроля – анализ и совершенствование Аннотация: Состояние общества, развивающиеся процессы и зареги-...

Bulgarian Abstract: Настоящата научна разработка изследваедна административна структура с цел оптимизация на дейностите и като цяло управлението. Тя цели установяване...