Open innovation refers to the ability of firms to open themselves up to external networks and relationships in order to gain the full potential of their investments in innovation. The development of ICTs has opened up new markets and ways of innovating. Today, platforms and Web services are...

In the recent years, the mobile industry has experienced important changes in its very structure shifting from an operator-centric model to a burgeoning business ecosystem (ANDERSON & WILLIAMS, 2004; BASOLE, 2009; BASOLE & ROUSE, 2009; GUEGUEN & ISCKIA, 2008) made of various players including mobile...