Purpose: The study aims to look at whether trait emotional intelligence (EI) was related to the job performance level of a manager, their immediate team and their peers. Design/methodology/approach: This study looked at the relationship between trait EI and performance appraisals, as evaluated...

Introduction -- The nature of work motivation: passion, energy, flow and enchantment -- A theory of disenchantment -- The bad apple & bad barrel hypothesis -- Organisational honesty, lying and hypocrisy -- A sense of fairness: perceived equity and inequity -- Bullying versus respect -- Trust and...