Subjective performance evaluation serves as a double-edged sword. While it can mitigate multitasking agency problems, it also opens the door to evaluators’ biases, resulting in lower job satisfaction and a higher rate of worker quits. Using the personnel and transaction records of individual...

Using the personnel and transaction data from a large auto dealership in Japan, this paper discusses the value, incentives, assignments, determinants of performance, and learning of managers. We find that: (1) moving one standard deviation up the distribution of manager fixed effects raises a...

Using data from a questionnaire survey focusing on firms from Japan, China, and South Korea, this paper empirically examines the complementarity between product architecture and human resource (HR) management. The results of the analysis can be summarized as follows. First, in Japan and Korea,...

Coordination within organizations has been recognized as an issue of central importance in the organizational economics literature, where the degree of interdependence between individuals’ actions is taken as given. In reality, however, the degree of interdependence is affected by the choice...

The United States' labor force is rapidly becoming a nonunion labor force. Outside of the United States, many other OECD countries have also experienced declines in union density. During the 1970's and 1980's, the country that experienced the most dramatic union decline after the United States...

This paper analyzes the economic consequences of performance-oriented human resource (HR) system reform at Auto Japan (pseudonym), one of the largest Japanese auto sales firms, using personnel and employee output data. The author overviews the three major components of the HR reform: base wages,...

Using personnel and transaction data obtained from two auto dealerships located in a large city in Canada, we examine whether same or different ethnic matches between salespersons and customers affect the prices and quantities of transactions. First, compared with White-White matches, we find...