Purpose: The purpose of this paper is twofold: first, to review and classify scientific publications dealing with those innovative solutions aimed at increasing the efficiency of last-mile delivery in business to consumer (B2C) e-commerce; and, second, to outline directions for future research in...

Purpose: Online sales have significantly increased, especially in the realm of the COVID emergency. For B2C e-commerce, reverse logistics is critical: it strongly impacts the willingness of customers to buy online, but it is very expensive for online players, who are striving to find ways to...

Purpose: The significance and pervasiveness of B2C e-commerce raise the question about its impact on employment under a social sustainability perspective. This study is aims to quantify the labour demand in logistics comparing the e-commerce order fulfilment process and the traditional...

Purpose: Online sales have significantly increased, especially in the realm of the COVID emergency. For B2C e-commerce, reverse logistics is critical: it strongly impacts the willingness of customers to buy online, but it is very expensive for online players, who are striving to find ways to...

Purpose: The significance and pervasiveness of B2C e-commerce raise the question about its impact on employment under a social sustainability perspective. This study is aims to quantify the labour demand in logistics comparing the e-commerce order fulfilment process and the traditional...

Purpose: The purpose of this paper is to support companies’ risk-informed selection of a logistics solution to operate in China via cross-border e-commerce (CBEC). Design/methodology/approach: Decision theory is applied to the recent field of CBEC. This theoretic setup involves a decision...

Purpose: B2C e-commerce is growing worldwide, and a major concern regards its environmental sustainability. Some studies compared the environmental impact of the online and offline purchasing processes, considering the shopping made at one store at a time (e.g. a book bought in a physical store...

Purpose: This analysis aims to propose a reference model that could support companies in the implementation of a Blockchain-based initiative in their supply chain. This research identifies the sequential phases for the introduction of a Blockchain solution in an effective way. Furthermore,...

Purpose: The purpose of this analysis is to study the Collaborative Logistics process, its implementation within the Consumer Electronics and Household Appliances Supply Chain and to assess the benefits stemming from it. Methodology: To achieve the objectives the Activity-Based-Cost logic has...