//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Turner, Scott"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Investigating optimal replacem...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer service
2
Kundenservice
2
Anforderungsprofil
1
Dienstleistungsberufe
1
Dienstleistungsqualität
1
Occupational profile
1
Personalbeschaffung
1
Recruitment
1
Service quality
1
Service workers
1
Welt
1
World
1
more ...
less ...
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
German
1
English
1
Author
All
Turner, Scott
Dixon, Matthew
20
Adamson, Brent
10
Toman, Nicholas
10
Keating, Edward G.
8
Freeman, Karen
5
Feinstein, Jonathan S.
4
Keating, Edward
4
DeLisi, Rick
3
Toman, Nick
2
Arena, Mark V.
1
Ashby, Paul
1
Birkler, John
1
Blickstein, Irv
1
Boito, Michael
1
Bolten, Joseph George
1
Bower, Aimee
1
Brooks, Leah
1
Chandler, Jess
1
Channer, Rory
1
Gates, Susan M.
1
Halliday, John M.
1
KEATING, EDWARD
1
McKenna, Ted
1
Murphy, Robert
1
Osmonbekov, Talai
1
Pace, Jennifer E.
1
Paul, Christopher
1
Peetz, Deborah
1
Ponomareff, Lara
1
Schank, John F.
1
Spenner, Pat
1
more ...
less ...
Published in...
All
Harvard business review : HBR
1
Harvard-Business-Manager : das Wissen der Besten
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Kick-ass customer service
Dixon, Matthew
;
Turner, Scott
;
DeLisi, Rick
- In:
Harvard business review : HBR
95
(
2017
)
1
,
pp. 110-117
Persistent link: https://www.econbiz.de/10011632691
Saved in:
2
Der Super-Kundendienst
Dixon, Matthew
;
Ponomareff, Lara
;
Turner, Scott
; …
- In:
Harvard-Business-Manager : das Wissen der Besten
39
(
2017
)
5
,
pp. 80-89
Persistent link: https://www.econbiz.de/10011795518
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->