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The impact of TQM critical success factors on business performance. The mediating role of implementation factors in linking enabler and instrumental factors

Carmona-Márquez, Francisco J.; Leal-Millan, Antonio; … - In: Action-based quality management : strategy and tools …, (pp. 127-141). 2014

Persistent link: https://www.econbiz.de/10011556875

TQM and business success : do all the TQM drivers have the same relevance? : an empirical study in Spanish firms

Carmona-Márquez, Francisco J.; Leal-Millan, Antonio; … - In: International journal of quality & reliability management 33 (2016) 3, pp. 361-379

Persistent link: https://www.econbiz.de/10011564119

Does the isomorphic implementation of the tqm philosophy effectively lead to the simultaneous attainment of legitimacy and efficiency targets?

Carmona-Márquez, Francisco J.; Leal-Rodríguez, Antonio L. - In: Journal of management & organization : JMO 28 (2022) 6, pp. 1256-1279

Persistent link: https://www.econbiz.de/10013428990

Excellence and organizational institutionalization : a conceptual model

Carmona-Márquez, Francisco J.; Diéz de Castro, Emilio P. - In: Achieving competitive advantage through quality management, (pp. 49-73). 2015

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TQM and business success

Carmona-Márquez, Francisco J.; Leal-Millán, Antonio G.; … - In: International Journal of Quality & Reliability Management 33 (2016) 3, pp. 361-379

Purpose – Prior studies by Salaheldin (2009) and Talib et al. (2011) have assessed the relationships between TQM critical success factors (CSF) and business results. The purpose of this paper is to build upon this research by considering the relationships between these CSFs and their...

Persistent link: https://www.econbiz.de/10014801683