Similar Search Results

The impact of adoption timing on new service usage and early disadoption

Prins, Remco; Verhoef, Peter C.; Franses, Philip Hans - In: International journal of research in marketing : IJRM ; … 26 (2009) 4, pp. 304-313

Persistent link: https://www.econbiz.de/10003906417

Changing perceptions and changing behavior in customer relationships

Verhoef, Peter C.; Franses, Philip Hans; Donkers, Bas - 2001

Persistent link: https://www.econbiz.de/10001600639

The impact of brand and category characteristics on consumer stock-out reactions

Sloot, Laurens M. (contributor); … - 2002 - [Elektronische Ressource]

Persistent link: https://www.econbiz.de/10001721972

On combining revealed and stated preferences to forecast customer behavior : three case studies

Verhoef, Peter C. (contributor); … - 2002 - [Elektronische Ressource]

Persistent link: https://www.econbiz.de/10001644170

Purchasing complex services on the Internet; an analysis of mortgage loan acquisitions

Vroomen, Björn; Donkers, Bas; Verhoef, Peter C.; … - 2003 - [Elektronische Ressource]

Persistent link: https://www.econbiz.de/10001806394

The impact of satisfaction on the breadth of the relationship with a multi-service provider

Verhoef, Peter C.; Franses, Philip Hans; Hoekstra, … - 1999

Persistent link: https://www.econbiz.de/10001432446

Purschasing Complex Services on the Internet; an Analysis of Mortgage Loan Acquisitions

Vroomen, Bjorn - 2014

In contrast to, for example, books and compact discs, the number of complex services offered on the Internet is still small. A good example of such a service concerns mortgage loans. The decision-making process differs for complex services in that they have an extra intermediate step of...

Persistent link: https://www.econbiz.de/10012751193

The impact of brand equity and the hedonic level of products on consumer stock-out reactions

Sloot, Laurens M.; Verhoef, Peter C.; Franses, Philip Hans - In: Journal of retailing 81 (2005) 1, pp. 15-34

Persistent link: https://www.econbiz.de/10006607429

The Effect of Relational Constructs on Customer Referrals and Number of Services Purchased From a Multiservice Provider: Does Age of Relationship Matter?

Verhoef, Peter C.; Franses, Philip Hans; Hoekstra, Janny C. - In: Journal of the Academy of Marketing Science 30 (2002) 3, pp. 202-216

Persistent link: https://www.econbiz.de/10006151589

The impact of satisfaction and payment equity on cross-buying - A dynamic model for a multi-service provider

Verhoef, Peter C.; Franses, Philip Hans; Hoekstra, Janny C. - In: Journal of retailing 77 (2001) 3, pp. 359-378

Persistent link: https://www.econbiz.de/10006619371