Kumar, Vimal; Verma, Pratima; Mangla, Sachin Kumar; … - In: International Journal of Quality & Reliability Management 37 (2020) 6/7, pp. 1007-1031
Purpose: The paper aims to identify key human and operational focused barriers to the implementation of Total Quality Management (TQM). It develops a comprehensive structural relationship between various barriers to successfully implement TQM for sustainability in Indian organizations....