This paper examines the publication of quality indicators in service markets with public finance systems, such as … indicators increases consumers' decision weight on quality relative to other attributes (such as prices and horizontal match) and … that the publication of quality indicators increases quality investments by service providers, but also leads to higher …

This paper examines the publication of quality indicators in service markets with public finance systems, such as … indicators increases consumers’ decision weight on quality relative to other attributes (such as prices and horizontal match) and … that the publication of quality indicators increases quality investments by service providers, but also leads to higher …

This paper examines the publication of quality indicators in service markets with public finance systems, such as … indicators increases consumers’ decision weight on quality relative to other attributes (such as prices and horizontal match) and … that the publication of quality indicators increases quality investments by service providers, but also leads to higher …