The poor are most likely to suffer from a service provider that cannot reliably supply high-quality water through the piped network. Effectively assisting the poor is a key component of a successful tariff reform process. This paper provides practical, up-to-date advice that water utilities,...

This paper argues that there are many challenges to designing and implementing water and sanitation interventions that actually deliver economic benefits to the households in developing countries. Perhaps most critical to successful water and sanitation investments is to discover and implement...