Labor management co-operation is a perennial issue in British industrial relations research. Recent interest has focused upon workplace ‘partnership’ agreements, which have been a key plank of the New Labour government’s employment policy of ‘modernisation’ (Stuart and Martinez-Lucio,...

It has been argued that integrating tangible products with complementary through-life services into a high-value ‘product-service’ (P-S) solution is increasingly central to the business strategies of traditional ‘product-dominant’ organisations. This paper explores P-S strategies in...