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The emerging Cloud Dilemma : balancing innovation with cross-border privacy and outsourcing regulations
Gozman, Daniel; Willcocks, Leslie - In: Journal of business research : JBR 97 (2019), pp. 235-256
Persistent link: https://www.econbiz.de/10012002955
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Advanced outsourcing practice : rethinking ITO, BPO and cloud services
Lacity, Mary Cecelia (contributor);  … - 2012
Persistent link: https://www.econbiz.de/10009542428
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Robust practices from two decades of ITO and BPO research
Lacity, Mary Cecelia; Willcocks, Leslie; Solomon, Stan - In: Advanced outsourcing practice : rethinking ITO, BPO and …, (pp. 1-24). 2012
Persistent link: https://www.econbiz.de/10009546571
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Legal process outsourcing : the provider landscape
Lacity, Mary Cecelia; Willcocks, Leslie - In: Strategic outsourcing : an International journal 6 (2013) 2, pp. 167-183
Persistent link: https://www.econbiz.de/10010188491
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Outsourcing business processes for innovation
Lacity, Mary Cecelia; Willcocks, Leslie - In: MIT sloan management review 54 (2012/13) 3, pp. 63-69
Persistent link: https://www.econbiz.de/10009745370
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Business process outsourcing and dynamic innovation
Lacity, Mary Cecelia; Willcocks, Leslie - In: Strategic outsourcing : an International journal 7 (2014) 1, pp. 66-92
Persistent link: https://www.econbiz.de/10010351863
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Nine practices for best-in-class BPO performance
Lacity, Mary Cecelia; Willcocks, Leslie - In: MIS quarterly executive : a research journal devoted to … 13 (2014) 3, pp. 131-146
Persistent link: https://www.econbiz.de/10010408432
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Transforming human resource processes through outsourcing : enterprise partnership at BAE Systems
Willcocks, Leslie; Lacity, Mary Cecelia; Feeny, David - In: Business process transformation, (pp. 275-299). 2008
Persistent link: https://www.econbiz.de/10010474627
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Business process outsourcing, knowledge and innovation : a study of enterprise partnership
Feeny, David; Willcocks, Leslie; Lacity, Mary C. - In: Information systems outsourcing : enduring themes, new …, (pp. 543-581). 2006
Persistent link: https://www.econbiz.de/10003374890
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Nine keys to world-class business process outsourcing
Lacity, Mary Cecelia; Willcocks, Leslie - 2015
Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global … have a mixed record. In the course of their research, the authors have found only 20% of outsourcing arrangements are world …
Persistent link: https://www.econbiz.de/10013041843