Managers are currently exhorted by 'gurus' to adopt new management thinking in the face of obvious rapid change and uncertainty. In essence, the new thinking advocates shifting from 'command-and-control' to 'facilitate-and-empower' forms of organization and work. In a survey of senior managers...

The paper examines the contribution of inscriptions, in particular new accounting measures, to a process of transforming the ethos and operations of ‘Britech', a high-tech division of a major British manufacturer. Focusing upon the increased and changing use of inscriptions at this site, we...