Wojcik, Victoria; Dyckhoff, Harald; Clermont, Marcel - In: Business research 12 (2019) 2, pp. 559-595
After 40 years of research with thousands of application-oriented scientific papers, empirical evidence that data envelopment analysis (DEA) has really improved the practice of performance measurement and benchmarking in real-life non-production contexts is rare. The main reason for this deficit...
