This document contains a collection of 99 exam questions from the last 20 years of the Coordination, Control, and the Management of Organizations (CCMO) course. They are given to students at the end of the semester as a vehicle to aid their study for the final exam. These questions are a...

We analyze Total Quality Management (TQM) from an economic and organizational perspective. We find that TQM is a new organizing technology that is science-based, non-hierarchical, and non-market-oriented. It improves productivity by encouraging the use of science in decision-making and...

This article analyzes Total Quality Management as an innovation in organizational technology that can be used by companies to increase the productivity of both labor and capital. As an organizing technology, TQM has three distinguishing features: (1) it is science-based in the sense that...