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Consumer behaviour
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Wu, Luorong
Wu, Liuren
54
Wu, Liansheng
19
Carr, Peter
16
Mattila, Anna S.
13
Wu, L.
13
Fan, Alei
10
Wang, Yaping
10
Wu, Liang
8
Li, Xiang
7
He, Zeya
6
Liu, Qing
6
Wu, Lunwen
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Yang, Wan
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Lin, Bingxuan
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Liu, Heng
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Wu, Lei
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Chen, Shaw-kuan
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Heidari, Massoud
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Huang, Huiling
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Lu, Lu
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Xiao, Jason Zezhong
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Xu, Shi
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Gao, Yixing
3
Hanks, Lydia
3
King, Ceridwyn
3
Ma, Emily Jintao
3
Madera, Juan M.
3
Pemsl, Diemuth E.
3
Shen, Han
3
Simaan, Yusif E.
3
Sutherland, Dylan
3
Völker, Marc
3
Waibel, Hermann
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Wu, Ludan
3
Yang, Yang
3
Yu, Xi
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Zhang, Frank Xiaoling
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2
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International journal of hospitality management
16
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
International journal of contemporary hospitality management
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Tourism management : research, policies, practice
4
Journal of business research : JBR
2
Journal of hospitality marketing & management
2
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2
The journal of services marketing
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1
Investigating consumer embarrassment in service interactions
Wu, Luorong
;
Mattila, Anna
- In:
International journal of hospitality management
33
(
2013
),
pp. 196-202
Persistent link: https://www.econbiz.de/10009746395
Saved in:
2
Territoriality revisited : other customer's perspective
Wu, Luorong
;
Mattila, Anna S.
;
Han, Juyeon
- In:
International journal of hospitality management
38
(
2014
),
pp. 48-56
Persistent link: https://www.econbiz.de/10010364586
Saved in:
3
Not all smiles are created equal : investigating the effects of display authenticity and service relationship on customer tipping behavior
Bujisic, Milos
;
Wu, Luorong
;
Mattila, Anna
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 293-306
Persistent link: https://www.econbiz.de/10010250181
Saved in:
4
The impact of power on service customers’ willingness to post online reviews
Wu, Luorong
;
Mattila, Anna S.
;
Wang, Chen-Ya
;
Hanks, Lydia
- In:
Journal of service research : JSR
19
(
2016
)
2
,
pp. 224-238
Persistent link: https://www.econbiz.de/10011485452
Saved in:
5
Online reviews : the role of information load and peripheral factors
Zhang, Lu
;
Wu, Luorong
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
3
,
pp. 299-310
Persistent link: https://www.econbiz.de/10011450694
Saved in:
6
Wearable technology in service delivery processes : the gender-moderated technology objectification effect
Wu, Luorong
;
Fan, Alei
;
Mattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 1-7
Persistent link: https://www.econbiz.de/10011413934
Saved in:
7
Investigating the impact of surprise rewards on consumer responses
Wu, Luorong
;
Mattila, Anna S.
;
Hanks, Lydia
- In:
International journal of hospitality management
50
(
2015
),
pp. 27-35
Persistent link: https://www.econbiz.de/10011387907
Saved in:
8
Photo vs. art? : the design of consumption guidance in cultural food consumption
Wu, Luorong
;
Liu, Qing
;
Huang, Huiling
;
Yu, Xi
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012820032
Saved in:
9
Tech-touch balance in the service encounter : the impact of supplementary human service on consumer responses
Wu, Luorong
;
Fan, Alei
;
Yang, Yang
;
He, Zeya
- In:
International journal of hospitality management
101
(
2022
),
pp. 110
Persistent link: https://www.econbiz.de/10013271321
Saved in:
10
What can hotels learn from the last recovery? : examining hotel occupancy rate and the guest experience
Liu, Peng
;
Wu, Luorong
;
Li, Xiang
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209264
Saved in:
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