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Wu, Yiye
Xu, Jie
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International journal of business communication : IJBC ; a publication of the Association of Business Communication
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Countering reactance in crisis communication : incorporating positive emotions via social media
Xu, Jie
;
Wu, Yiye
- In:
International journal of business communication : IJBC …
57
(
2020
)
3
,
pp. 352-369
Persistent link: https://www.econbiz.de/10012229560
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Using Twitter in crisis management for organizations bearing different country-of-origin perceptions
Xu, Jie
;
Wu, Yiye
- In:
Journal of communication management : an international …
19
(
2015
)
3
,
pp. 239-253
Persistent link: https://www.econbiz.de/10011448037
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