This study examines IT firms' product innovation orientations using a unified framework that incorporates both the backward-looking perspectives and the forward-looking perspective of organizational decision making. Adopting a word-embedding technique, we analyze the text content of IT firms'...

While past research on software platform has recognized the existence of cross-side network effects (CNEs) between the application side and the user side, little is known about the asymmetry between the CNEs of the two sides on each other. Informed by a perspective of complex adaptive systems,...