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Performance management in service operational settings : a selective literature examination

Yasin, Mahmoud M.; Gomes, Carlos F. - In: Benchmarking : an international journal ; BIJ 17 (2010) 2, pp. 214-231

Persistent link: https://www.econbiz.de/10008648022

A systematic benchmarking perspective on performance management of global small to medium-sized organizations : an implementation-based approach

Gomes, Carlos Francisco; Yasin, Mahmoud M. - In: Benchmarking : an international journal ; BIJ 18 (2011) 4, pp. 543-562

Persistent link: https://www.econbiz.de/10009270500

Performance management in Iranian manufacturing organisations : practices and culture

Yasin, Mahmoud M.; Gomes, Carlos Francisco; Alavi, Jafar; … - In: International journal of business excellence 10 (2016) 3, pp. 329-353

Persistent link: https://www.econbiz.de/10011666297

A win-win approach to promoting cooperation between business organisations and business education : the role of internships

Yasin, Mahmoud M.; Gomes, Carlos Francisco; Miller, … - In: International journal of process management and … 5 (2015) 4, pp. 499-514

Persistent link: https://www.econbiz.de/10011525855

Changing role of maintenance in business organisations : measurement versus strategic orientation

Simões, Jorge M.; Gomes, Carlos Francisco; Yasin, … - In: International journal of production research 54 (2016) 11/12, pp. 3329-3346

Persistent link: https://www.econbiz.de/10011497190

The role of people and social context in promoting the IT organizational performance : evidence from Portugal

Martinho, José Luís; Gomes, Carlos Francisco; Yasin, … - In: Personnel review : a professional journal reporting new … 45 (2016) 5, pp. 1087-1107

Persistent link: https://www.econbiz.de/10011590038

Toward promoting effective strategic performance : the relevance of the alignment of performance measurement and competitive strategic choices

Gomes, Carlos Francisco; Yasin, Mahmoud M. - In: International journal of business excellence 12 (2017) 3, pp. 329-350

Persistent link: https://www.econbiz.de/10011801527

Performance management in service operational settings: a selective literature examination

Yasin, Mahmoud M.; Gomes, Carlos F. - In: Benchmarking: An International Journal 17 (2010) 2, pp. 214-231

service operational settings. Based on this investigation, the paper seeks to identify relevant benchmarking implications … benchmarking implications. In this context, understanding the different approaches to performance measurement as utilized in …

Persistent link: https://www.econbiz.de/10014683473

Benchmarking competitive methods and strategic choices of Portugues SMEs : traditional practices and new realities

Gomes, Carlos Francisco; Yasin, Mahmoud M.; Lisboa, João V. - In: Benchmarking : an international journal ; BIJ 16 (2009) 6, pp. 729-740

Persistent link: https://www.econbiz.de/10009526450

An exploratory investigation of factors shaping electronic commerce practices in Iran : benchmarking the role of technology and culture

Yasin, Mahmoud M.; Alavi, Jafar; Czuchry, Andrew J.; … - In: Benchmarking : an international journal ; BIJ 21 (2014) 5, pp. 775-791

Persistent link: https://www.econbiz.de/10010392851