To cope with the uncertainty of labor supply from freelance/self-scheduling drivers, some ride-sourcing platforms recruit contractual drivers, who are paid a fixed salary for prespecified work schedules. This paper develops an aggregate modeling framework to examine the practicability of such a...

In ride-hailing markets, the spatial mismatch between supply and demand characterizes one of the most fundamental operational bottlenecks. The voluntary customer search of drivers is oftentimes inadequate for narrowing the demand-supply gaps and falls short in responding timely to the dynamic...

Activating self-scheduling workers on on-demand platforms when services are most needed is challenging because of a lack of cooperation between workers. To align workers' interests with the platform's profit-driven goals, various ride-sharing and food delivery platforms have recently embraced...