Extending prior work studying how managers can lift productivity, we examine a low-cost, information-based intervention that is conducted by other agents in the work environment. Specifically, we study social nudges on online platforms whereby co-users connected with a worker on a platform (or...

Revenue management decisions often have both strategic and tactical components. Strategic decisions happen first and set the broad and long-term operational context in which tactical decisions are frequently and repeatedly made, often on a weekly or daily basis. We consider a joint optimization...

Problem Definition: Content promotion policies are playing an increasingly important role in improving content consumption and user engagement for online content platforms. However, a frequently used promotion policy generally neglects employing the diffusion effect within a crowd of users. In...

Nonprogressive diffusion describes the dissemination of behavior on a social network, where the agents are allowed to reverse their decisions as time evolves. It has a wide variety of applications in service adoption, opinion formation, epidemiology, etc. Building upon the rich studies in...