Confronting COVID-19 pandemic, many cross-border food companies adopt AI-based decision support systems (IDSSs) to predict the outbreaks, which not only rebuilds their buyer trust but also supports their disinfection preparation decisions based on accurate outbreak information. However, one...

To address the carbon lock-in problem, many developing countries have utilized multinational firms’ (MNFs’) mandatory carbon emission reduction requirements for the domestic manufacturers they source from, thereby triggering the latter’s investment in carbon emission reduction. But facing...

In e-commerce operations, many brands participate with platforms such as JD.com under the reselling mode because it is JD.com that undertakes the high-quality logistics service (e.g. quoting a short promised-delivery-time (PDT for short hereafter)) and consumers are generally more willing to pay...

When designing new products, firms face not only customer preference uncertainty, but also sophisticated social influence among customers. The social influence suggests that customers' decisions could be influenced by the mainstream view/opinion shared by the crowd; e.g., conformist customers...

Consider a remanufacturing system consisting of a brand, a new component supplier (Supplier N), and a remanufactured component supplier (Supplier R). The brand priorly purchases remanufactured components and then assembles them into final products, while Supplier R collects the end-of-life...

Industrial Internet of Things (IoT) technologies have been widely implemented in today’s logistics operations to reduce the handling time and improve service efficiency. This enables a firm to promise a delivery time (PDT) when selling products, which improves customer satisfaction and...