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~person:"Zhang, Yu"
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Zhang, Yu
Stambaugh, Robert F.
322
Pastor, Lubos
81
Pástor, Ľuboš
70
Yuan, Yu
66
Taylor, Lucian A.
47
Kandel, Shmuel
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Yu, Jianfeng
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Yuan, Y.
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Yuan, Ye
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Yuan, Yue
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Liu, Jianan
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Yuan, Yuan
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Lu, Xiaomeng
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Asia Pacific journal of marketing and logistics
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ECONIS (ZBW)
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The effect of employees' politeness strategy and customer membership on customers' perception of co-recovery and online post-recovery satisfaction
Zhang, Yu
;
Yuan, Yafen
;
Su, Jiafu
;
Xiao, Yan
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665997
Saved in:
2
How supervisors' academic capital influences business graduate students' perceived supervisor support and creativity : evidence from the tutorial system in China
Zhang, Yu
;
Jian, Jie
;
Yuan, Yafen
- In:
The international journal of management education
20
(
2022
)
3
,
pp. 1-17
Persistent link: https://www.econbiz.de/10013535980
Saved in:
3
Systematic investigation of the logistics service quality of cross-border e-commerce : a mixed-methods perspective
Zhang, Yu
;
Yuan, Yafen
;
Su, Jiafu
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
3
,
pp. 549-564
Persistent link: https://www.econbiz.de/10014486759
Saved in:
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