This book is a journey in largely uncharted territory. It derives from a concerted effort, commissioned by the Swiss Federal Office for Foreign Economic Affairs, to gather comparable information on eight service industries of a country where statistical information about the services sector is...

The purpose of this paper is to analyze the efficiency of the 26 Swiss cantons over the period 2000 to 2004 applying Data Envelopment Analysis (DEA). A Total Public Sector Performance (TPSP) indicator for eight local government activities (administration, public safety, education, culture and...

With prospective payment of hospitals becoming more common, measuring their performance is gaining in importance. However, the standard cost frontier model yields biased efficiency scores because it ignores technological heterogeneity between hospitals. In this paper, efficiency scores are...