Participation in standardization costs time and thus money and additionally there are out of pocket costs. Is it worth this investment? This paper seeks to develop and test a method to calculate cost and benefits of participation. Companies can use such a calculation to prepare a decision...

Decision-making in many standardization committees is consensus-based, but this can be difficult to achieve if stakeholders have conflicting interests. This article develops an approach to consensus-building in standardization by applying the Harvard method of negotiation to standardization. The...

Purpose – This paper seeks to find out which factors influence the willingness of professionals to contribute to a certification process and to understand the rationale behind this willingness. Design/methodology/approach – Based on literature, prerequisites are formulated for the...

Purpose – The International Organization for Standardization (ISO) has developed the ISO 14000 series of standards for environmental management as a response to the concerns about sustainable development expressed at the 1992 United Nations Conference on Environment and Development in Rio de...

Purpose – The purpose of this paper is to explore the added value of philosophy in understanding and overcoming resistance to quality control. Design/methodology/approach – The paper describes a case in which the philosophy of Herman Dooyeweerd was applied to give advice on a standardisation...