Oosterhuis, Marian; van der Vaart, Taco; Molleman, Eric - In: Supply Chain Management: An International Journal 17 (2012) 6, pp. 582-595
Purpose – The literature on supply chain management has focused on the benefits of frequent and strategic communication in supply chains. However, it has paid much less attention to the difficulties and conflicts associated with day‐to‐day communications in supply chains. This discrepancy...