This study investigates what creates value for customers and how providers canimprove value for their customers. A comprehensive analytical model with a fourstepapproach is presented and applied in the field of financial services. In a firststep, the main customer value drivers are identified...

The paper argues that networked firms are likely to have an advantage in securing externalfinance in countries with weak legal and judicial institutions since it helps financial institutionsto minimize the underlying agency costs of lending. An analysis of recent BEEPS data fromfifteen Central...

Innovation activities in high tech industries provide considerable challenges for technology and innovation management. In particular, firms frequently face significant technological challenges since these industries has a long history of radical innovations which are taking place through...

Innovation activities in high technology industries provide considerable challenges fortechnology and innovation management. In particular, since these industries have a long historyof radical innovations taking place through distinct industry cycles of higher and lower demand,firms frequently...

Die Empfehlung, das Shareholder-Value-Konzept zur Grundlage der Unternehmenspolitik zu machen, erscheint um so überzeugender und wird vermutlich um so eher akzeptiert, (1) je lohnender die Shareholder-Value-Orientierung für die Aktionäre ist, (2) je eindeutiger es ist, wie die Empfehlung...

Nationale rechtliche Rahmenbedingungen beeinflussen die Möglichkeiten für wirtschaftliche Aktivitäten multinationaler Unternehmen (MNU) in einem Gastland und der Koordination zwischen den Unternehmensteilen in verschiedenen Ländern. Sie sind damit wichtige Bestimmungsfaktoren für...

Patent trolls appropriate profits from innovation solely by enforcing patents against infringers.They are often characterized as relying on low-quality patents, an assessment that, if correct,would imply that eradicating such patents would effectively terminate the troll business. Inthis paper,...

The paper analyses the use of absorbed organizational slack in the context ofits structure of value. The advantages of medium term use are being opposedto the short term reduction of slack. On the basis of the cost function elementsit will be shown that instead of an optimal slack amount a...