The advanced in-house personnel training has been the dominated formof the human resources development in Japanese firms. The strategic strength ofthe advanced personnel training depends on the consistency with the skill requirements,which an actual production management demands. On the other...

This paper investigates empirically the strategic alignment between innovation andproduction strategies in a sample of service firms in Spain. It employs the integratedarchetypes approach to analyse a dataset of unique, manually collected, firm responses....

Only recently researchers have started to focus on the interface of production andoperations management and (corporate) entrepreneurship. The present study builds onthis developing research stream and develops and empirically analyzes a model thatillustrates how a firm’s entrepreneurial...

In this paper we first show that the gains achievable by integrating pricing and inventory controlare usually small for classical demand functions. We then introduce reference price models anddemonstrate that for this class of demand functions the benefits of integration with inventory...

There is no doubt that management practices are linked to the productivity and performance of a company. However, research findings are mixed. This paper provides a multi-disciplinary review of the current evidence of such a relationship and offers suggestions for further exploration...

Matching uncertain demand with capacities is notoriously hard. Operationsmanagers can use mix-flexible resources to shift excess demands to unused capacities.To find the optimal configuration of a mix-flexible production network, aflexibility design problem (FDP) is solved. Existing literature...

Currently we have to realize a major change in the technological basis of manufacturing or even all production processes: The diffusion of new information and communication technologies, especially Internet Technologies, on the shop floor.(...)

Im Mittelpunkt erfolgreichen Telefon-Marketings steht heute das Call Center. Hier trifft der Kunde unverzüglich auf kompetente Gesprächspartner; er wird in seinem Anliegenernst genommen und schnell bedient.(...)

Im Web wächst derzeit die neue Plattform der globalen Wirtschaft - schon jetzt tummeln sich dort 275 Millionen Verbraucher, Tendenz steigend. Offensichtlich trifft das Internet den Zeitgeist unserer heutigen Gesellschaft. Udo Klein-Bölting (Managing Partner von BBDO Consulting) über...

Angesichts sich polarisierender Märkte erschien die Entscheidung für eine Premiummarke lange Zeit als der Königsweg für Markenhersteller. Der ausgeprägte, auf Genuß und Geltung ausgerichtete Wandel des Konsumverhaltens in Verbindung mit einer gestiegenen, frei verfügbaren Kaufkraft - so...