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interface, uncertainty, trust.Using new media and communication systems shifts the customer interface towards the customer …, there is a need to build up trust when new media- and communication systems are used at the customer interface. …
Persistent link: https://www.econbiz.de/10005841011
Im Verlauf fortschreitender Ökonomisierung und des in allen Sparten stattgefundenenGrößenwachstums von Primärgenossenschaften ist hier und da inder Beziehung „Mitglied – Genossenschaft“ ein Verlust von Gemeinschaftsgefühlund persönlicher Verbundenheit eingetreten. Damit geht...
Persistent link: https://www.econbiz.de/10009418764
In der Organisationsberatung und der Unternehmenspraxis wird seit den 1980er Jahrenzunehmend auf Veränderungskonzepte gesetzt, welche auf eine möglichst hohe Geschwindigkeitbzw. Tiefe organisatorischer Veränderungsvorhaben setzen, um die organisatorischeAdaptionsfähigkeit an die zunehmend...
Persistent link: https://www.econbiz.de/10009419026
Will man betriebliche Vertrauenskulturen erfassen, stößt man auf das Problem, dass dieserBegriff zwar vielfach verwendet, aber unzulänglich definiert wird, mithin bisher keine analytischeKategorie ist. Vor allem im Kontext Unternehmensberatungs- und Managementliteraturwird der Begriff...
Persistent link: https://www.econbiz.de/10009419027
contribute to a better understanding of how trust is influenced by the effects of power and its application, and how trust …
Persistent link: https://www.econbiz.de/10005869960
This paper sets out the CII’s conception of an Independent Professional Standards Board (IPSB). It reviews the proposal as it stands now, takes a critical look at some of the myths that have developed about it, sets out what a possible model IPSB might look like in the future, and explains the...
Persistent link: https://www.econbiz.de/10005870231
A starting point to any understanding of British professions in the twenty-first century is an appreciation of what it has meant to be a profession up to this point.This is no easy task. There is no single, generally accepted definition of ‘profession’ in the English language. The term has...
Persistent link: https://www.econbiz.de/10005870240
The CII’s position paper no.1 (‘A professional body forretail financial services?’), published in October, set outan overview of the possible professional response to theFSA’s Retail Distribution Review and to the challenge ofestablishing, against the background of more...
Persistent link: https://www.econbiz.de/10005870245
The subprime crisis which hit the United States in summer 2007 and morphed into a full blow global financial upheaval in autumn 2008 has taken a heavy toll on the insurance industry. Some industry players with significant financial markets and banking operations were seriously damaged by the...
Persistent link: https://www.econbiz.de/10008670267
We construct a simple three person trust game with one trustor and two trustees. The trustorhas the possibility to … either trust both trustees or none, while the trustees make their decisionseither sequentially or simultaneously, depending …
Persistent link: https://www.econbiz.de/10009248883