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Maintaining Stakeholder Trust in Difficult Times: What Insurers Can Do?
Schanz, Kai-Uwe - International Association for the Study of Insurance … - 2009
and banking operations were seriously damaged by the dramatic deterioration of global credit conditions and suffered …
Persistent link: https://www.econbiz.de/10008670267
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Building trust through independent standards:Our view on an Independent Professional Standards Board
Scott, Alexander - Chartered Insurance Institute - 2009
This paper sets out the CII’s conception of an Independent Professional Standards Board (IPSB). It reviews the proposal as it stands now, takes a critical look at some of the myths that have developed about it, sets out what a possible model IPSB might look like in the future, and explains the...
Persistent link: https://www.econbiz.de/10005870231
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Building trust andconfidence in retailfinancial services -a new professionalframework
Hon The Lord Hunt of Wirral - Chartered Insurance Institute
The CII’s position paper no.1 (‘A professional body forretail financial services?’), published in October, set outan overview of the possible professional response to theFSA’s Retail Distribution Review and to the challenge ofestablishing, against the background of more...
Persistent link: https://www.econbiz.de/10005870245
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Access to Banking Services and Poverty Reduction:A State-wise Assessment in India
Bhandari, Amit K. - Institut zur Zukunft der Arbeit <Bonn> - 2009
Financial inclusion is the broad based delivery of banking and other financial services ataffordable cost to the … accessto bank accounts. The present study investigates the drive to financial inclusion in the form ofthe growth in bank … bank accounts is notsignificantly associated with the reduction in below poverty line population across states …
Persistent link: https://www.econbiz.de/10009360643
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Customer on the Move: Strategic Implications of MobileBanking for Banks and Financial Enterprises
Tiwari, Rajnish; Buse, Stephan; Herstatt, Cornelius - Institut für Technologie- und Innovationsmanagement … - 2006
The increased need/wish for mobility amongst various sections of the society, particularlyamongst professionally active groups, is confronting credit institutions (banks) and otherenterprises offering financial services, with challenges to adjust their service portfolio in away to best suit the...
Persistent link: https://www.econbiz.de/10005867082
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Mobile Banking As Business Strategy:Impact Of Mobile Technologies On CustomerBehaviour And Its Implications For Banks
Tiwari, Rajnish; Buse, Stephan; Herstatt, Cornelius - Institut für Technologie- und Innovationsmanagement … - 2006
.Mobile Banking, availment of bank-related financial services via mobile devices, builds a cornerstoneof Mobile Commerce. An empirical … Banking. However, since the degree ofinterest and the willingness to pay vary for individual services, it seems to be …
Persistent link: https://www.econbiz.de/10005867084
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Sophistication Banking als erfolgreicheStrategie im Informationszeitalter
Buhl, Hans Ulrich; Kundisch, Dennis; Steck, Werner - Universität <Augsburg> / Lehrstuhl für BWL, … - 2001
Sophistication Banking-Strategie für gehobene Privatkunden1aufbauend auf Multi-Channel-/ Customer Relationship Management …
Persistent link: https://www.econbiz.de/10005868606
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IT-Enabled Sophistication Banking
Buhl, Hans Ulrich; Kundisch, Dennis; Leinfelder, Andreas; … - Universität <Augsburg> / Lehrstuhl für BWL, … - 1999
. In this paper based on investmentsin trust relationships with customers we proposeSophistication (fit) Banking enabled by …-centered Sophistication (fit) Banking have theopportunity of becoming spiders in the web andincreasing shareholder values constantly.... …
Persistent link: https://www.econbiz.de/10005868634
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Entwicklungen in der elektronischen Finanzdienstleistungswirtschaft
Fettke, Peter; Loos, Peter; Scheer, Christian - 2001
In der Literatur werden zahlreiche Konzepte für Finanzdienstleister in der elektronischen Finanzdienstleistungswirtschaft beschrieben. Die bekannten Entwicklungen in der elektronischen Finanzdienstleistungswirtschaft werden im folgenden Beitrag aus der Sichtweise der Geschäftsmodelle, des...
Persistent link: https://www.econbiz.de/10005848383
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Mobile Services in Banking Sector: The Role ofInnovative Business Solutions in GeneratingCompetitive Advantage
Tiwari, Rajnish; Buse, Stephan; Herstatt, Cornelius - Institut für Technologie- und Innovationsmanagement … - 2007
The wide-ranging economic developments of the previous decade, e.g. the integration ofworld economies, have made a significant impact towards increasing the mobility of theworking populace and their families. At the same time, technological developments especiallyin the field of...
Persistent link: https://www.econbiz.de/10005867052