Building upon the balanced scorecard framework, this article addresses three central issues of human resource (HR) measurement: (1) Do HR practices impact business results? (2) How can HR practices add value to business performance? (3) What HR measures can drive business performance? Using...

Current business conditions mandate greater competitive advantage from HR agendas and processes. To add greater competitive advantage, HR must contribute strategic value against criteria from customer and capital markets. HR can add strategic value either reactively or proactively. In its...

The first essay considers a service center with two stations in accordance with independent Poisson processes. Service times at either station follow the same general distribution, are independent of each other and are independent of the arrival process. The system is charged station-dependent...

Graphical user interfaces (GUIs) are being increasingly used in the classroom to provide users of computer simulations with a friendly and visual approach to specifying all input parameters and increased configuration flexibility. In this study, the authors first describe a number of software...

In this paper, we consider a multiple-stage tandem production/inventory system producing a single product. Processing time at each stage is assumed to have a general stationary processing time distribution. The cost of holding work-in-process (WIP) inventory is different at each stage....

We consider a make-to-stock production/inventory system consisting of a single deteriorating machine which produces a single item. We formulate the integrated decisions of maintenance and production using a Markov Decision Process. The optimal dynamic policy is shown to have a rather complex...

Decision makers in dynamic environments such as air traffic control, firefighting, and call center operations adapt in real-time using outcome feedback. Understanding this adaptation is important for influencing and improving the decisions made. Recently, stimulus-response (S-R) learning models...