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Firm-Explicit Human Capital: Understanding the Value of Transferable Firm Knowledge in the Labor Marketplace

Sturman, Michael C.; Walsh, Kate; Cheramie, Robin A. - 2007

An executive's firm-specific human capital is argued to be a critical resource to the executive's current organization, but because of its lack of transferability, is of little value outside the firm. We argue that there exists a form of firm-based knowledge, which we term firm-explicit human...

Persistent link: https://www.econbiz.de/10009459053

Red Lion Hotel Corporation

Shao, Yin-Chia - 2011

nature of the business, environmental analysis, strategy position within the industry, competitive advantage, strategic … differentiation diversification. Examining the business environment analysis, the external environment has a moderately strong impact …

Persistent link: https://www.econbiz.de/10009463240

Does mentoring deserve another look?

Hansford, Brian C.; Ehrich, Lisa C.; Tennent, Lee - 2003

In recent decades, mentoring has been identified as a worthwhile workplace learning activity for men, women and minority groups in a variety of organisational settings such as large and small corporations, government departments, hospitals, universities and schools. Mentoring has received...

Persistent link: https://www.econbiz.de/10009437490

The constraints SMME's experience whilst attempting to recover skills levies from the W&RSETA

Hess, Allison - 2009

This thesis explores the barriers/constraints that the SMME may experience whilst attempting to recover their skills levies from the wholesale and retail SETA (W&RSETA).Skills development legislation was introduced in South Africa to address the previous disparities in education and training....

Persistent link: https://www.econbiz.de/10009447167

Human resource management as a strategic business partner in the minds of stakeholders in the fast moving consumer goods industry

Kondi, Jordan Kondi - 2008

effectiveness of HR as a strategic business partner in the minds of stakeholders operating in the Fast Moving Consumer Goods (FMCG …

Persistent link: https://www.econbiz.de/10009447197

Labour market deregulation: does small business care?

Buultjens, Jeremy - 1994

sample of small business enterprises drawn from the North Coast region of NSW. Empirical data for the study was collected … through a questionnaire distributed to eighty small business enterprises throughout the Lismore City Region. The data … relations processes taking place within the small business sector. …

Persistent link: https://www.econbiz.de/10009475191

Theoretical bridge building: the career development project for the 21st century meets the new era of human resource development

Cameron, Roslyn - 2009

There are theoretical and discipline field links between career development and human resource development however, interdisciplinary dialogue between the two fields has been essentially limited to one way dialogue. This one way dialogue occurs from within the human resource development field...

Persistent link: https://www.econbiz.de/10009475205

Emotional dissonance and customer service: an exploratory study

Julian, Craig C - 2008

In this paper, the broad context for the study of emotional dissonance and its importance to marketing is set out. The relevant literature on emotional dissonance, its antecedents and outcomes are introduced together with the knowledge gap in the literature. The conceptual framework of emotional...

Persistent link: https://www.econbiz.de/10009475222

The theoretical underpinnings of emotional dissonance: a framework and analysis of propositions

Phillips, Brendan; Tan, Thomas Tsu-Wee; Julian, Craig C - 2006

Purpose: The research objective of this paper is to study the broad context of emotional labor and dissonance and its importance to service marketing. This knowledge would provide a better understanding of the factors that contribute to job performance and job satisfaction amongst high contact...

Persistent link: https://www.econbiz.de/10009475225

The role of customer-contact personnel in the marketing of a retail bank's services

Julian, Craig C; Ramaseshan, Balasubramanian - 1994

Examines the role and importance of customer-contact personnel in the marketing of a bank's financial services and the importance of customer service in retail banking. Customer-contact personnel from suburban branches of an Australian retail bank identified their level of agreement with...

Persistent link: https://www.econbiz.de/10009475228