Chakravorty, Satya S.; Atwater, J. Bryan; Herbert, James I. - 2008
Established in 1988, the Shingo Prize for Operational Excellence recognises organisations in the USA, Mexico and Canada … for the successful implementation of world-class practices. The Shingo Prize emphasises the improvement of operations and … processes, the adoption of proven world-class practices, the use of specific measurements related to quality and process …