This research attempts to determine if a customer's visible physical characteristics influence retail service delivery. The results of this study suggest that black and male customers wait significantly longer than white and female customers at retail customer service counters. In addition,...

This is an in-depth investigation of current fundraising issues for nonprofits of color. The aim is to explore why nonprofit organizations of color (those nonprofits that are headed by a person of color and serve a specific minority group) are not getting as many philanthropic dollars as their...