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This research attempts to determine if a customer's visible physical characteristics influence retail service delivery. The results of this study suggest that black and male customers wait significantly longer than white and female customers at retail customer service counters. In addition,...
Persistent link: https://www.econbiz.de/10009452205
, parity, fecundity status, and socioeconomicstatus. A special focus was placed upon the relationship between the race and …
Persistent link: https://www.econbiz.de/10009464924
Persistent link: https://www.econbiz.de/10010353250
Established in 1988, the Shingo Prize for Operational Excellence recognises organisations in the USA, Mexico and Canada …
Persistent link: https://www.econbiz.de/10009459022
effect). This study has practical implications for regulators, corporations and investors, both in the USA and abroad. …
Persistent link: https://www.econbiz.de/10009459069
Offshore outsourcing continues to gain prominence as the printing industrystrides into the future. With different segments of the industry looking at reducingcosts and, in exchange providing value-added services, more companies turntowards outsourcing services offshore as a solution. Although it...
Persistent link: https://www.econbiz.de/10009459219
This is an in-depth investigation of current fundraising issues for nonprofits of color. The aim is to explore why nonprofit organizations of color (those nonprofits that are headed by a person of color and serve a specific minority group) are not getting as many philanthropic dollars as their...
Persistent link: https://www.econbiz.de/10009449481
. In particular, we attempt to arrive at racial distribution data as well as data on inequality within race groups, which …
Persistent link: https://www.econbiz.de/10009480492
emphasis in the role of race in transracial adoption and how transracial adoption can benefit and/or affect the children who …
Persistent link: https://www.econbiz.de/10009485639
Past studies have tested the claim that blacks are the last hired during periods of economic growth and the first fired in recessions by examining the movement of relative unemployment rates over the business cycle. Any conclusion drawn from this type of analysis must be viewed as tentative...
Persistent link: https://www.econbiz.de/10009430029