Die Zuständigkeiten für Produkte, Prozesse und Dienste liegen in öffentlichen Verwaltungen verteilt im Organisations-, IT- oder Finanzbereich. Dies erfordert Strukturen, durch die Zusammenhänge und Interdependenzen berücksichtigt werden. DienstebasierteInformationssysteme sind ein...

In an effort to obtain value for money and eliminate waste and inefficiency, inherent within the public sector, Governments throughout the world are actively encouraging the private sector to become interested in funding public infrastructure projects. There are several examples within Australia...

Government is a major client of infrastructure projects and can exert considerable influence on the industry sector through the government’s regulatory power and the sheer scale of procurement of public works currently underway in Australia at the moment. Government can also seek to satisfy a...

This paper aims to contribute to the field of public entrepreneurship by addressing the question of what can public sector organizations learn from corporate entrepreneurship to create a more motivating work environment. The study develops a scale developed to measure key organizational work...

In attempting to devise customer satisfaction measures, there are a number of factors which can affect the interpretation of results - the nature of the customer, service provision, service quality and, for the public sector, the extent to which consumer sovereignty exists. It is the contention...

The significance of a link between organisational culture and organisational performance has long been recognised in both mainstream management literature as well as in the construction management literature. Within the construction research domain, the impact of culture and organisation on...

This paper reports the findings of a survey undertaken with a government department in Queensland, Australia and it focuses on the perceptions of professional personnel. A mismatch is found in both the organisational structure and organisational culture developed in the department. The level of...

The management of intellectual property (IP) within Australian government research and development agencies has changed dramatically over recent years. Increasing expectations have been placed on utilising public sector IP to both underpin economic development and augment taxes by generating new...

During the last two decades of New Public Management (NPM), reformist governments have transformed the principle underlying Australia’s government accountability from compliance to performance evaluation. This change has been instituted in three phases, against a backdrop of uncertainty,...

Whether the community is looking for “scapegoats” to blame, or seeking more radical and deeper causes, health care managers are in the firing line whenever there are woes in the health care sector. The public has a right to question whether ethics have much influence on the everyday decision...