Peter Drucker lectures about the knowledge worker. During his talk, he discusses: supply as the center of today’s corporation, the change in structure and character of the workforce, the main function of a job, work as portable and specialized, the importance of making oneself understood and...

Information gathered through self-assessment activities using business excellence models (BEMs), such as the EFQM or the Baldrige models, show the overall performance of organizations against several model criteria. This information is vital to managers and directors to support their decision...

Purpose – The “resource-based view” (RBV) of firms considers that major operational and organisational advantages are created in the internal environment of a firm. The implementation of lean manufacturing represents the potential for strategic advantage over competitors, especially in...

Purpose – The purpose of the paper is to describe the impediments to information technology (IT) adoption and possible solutions in the context of business relationships by drawing on case studies conducted in both Australia and Finland in the heavy manufacturing sector....

The business environment in Malaysia has changed rapidly over recent decades, andcontinues to change. Globalization has brought new technology and made thebusiness environment in Malaysia open to greater competition. Central Governmenteconomic policy relating to ‘knowledge economy...

Full-text of this article is not available in this e-prints service. This article was originally published following peer-review in Journal of Accounting & Organizational Change, published by and copyright Emerald.

Selected for managerial, professional practitioner and economic research interest in manufacturing sectors exploring currentpractice and experience. Draws upon large scale survey and case data in a challenging area. It has significant impact onpractice in commercial organisations and economic...

This paper uses panel data on british manufacturing industries between 1973 and 1985 to examine the relationship between productivity and labour organization. It is shown that the relationship between unions and productivity levels is sensitive to the econometric specification. The evidence...

Purpose - The purpose of this study is to examine the issues relating to recruiting highly skilled managerial and professional staff experienced by multinational companies (MNCs) manufacturing in six Asian countries, namely Indonesia, Malaysia, Philippines, Singapore, Taiwan and Thailand....

In pursuing sustainable competitive advantage, firms undertake a range of strategic initiatives such as innovation, customer relationship management, entering new markets overseas, and competitive actions within current marketplaces. Studies that examine these initiatives generally study the...