Narrow search
Showing 1 - 10 of 733
Cover Image
The Consumer Direct Services Revolution in Grocery Retailing: an exploratory investigation
Teller, Christoph; Kotzab, Herbert; Grant, David B. - 2006
delivery providers: time starved consumers and consumers with Internet affinity. A structural equation modeling analysis was … formats.Originality/value - The paper argues for a different viewpoint for researchers investigating the topic of Internet …
Persistent link: https://www.econbiz.de/10009465793
Cover Image
Privacy, Fair Information Practices and the Fortune 500: The Virtual Reality of Compliance
Schwaig, Kathy Stewart; Kane, Gerald C.; Storey, Veda C. - 2005
Habermas's Theory of Communicative Action to uncover the much more complex and multifaceted roles that privacy policies …
Persistent link: https://www.econbiz.de/10009459010
Cover Image
THOMAS COOK UK TOURISM INDUSTRY, THE 2ND LARGEST TRAVEL AGENCY IN EUROPE
SHENGNAN, Yin; Nedelea, Alexandru Mircea - 2019
Thomas Cook is one of the largest tourism industry in Europe and UK. It aims to achieve the top-loved tourism industry, personalised holiday experiences, delivering inspiring for all its customers. It offers multiple services related to tourism, like airlines, hotels, cruises, foreign exchange,...
Persistent link: https://www.econbiz.de/10012014599
Cover Image
THOMAS COOK UK TOURISM INDUSTRY, THE 2ND LARGEST TRAVEL AGENCY IN EUROPE
SHENGNAN, Yin; Nedelea, Alexandru Mircea - 2019
Thomas Cook is one of the largest tourism industry in Europe and UK. It aims to achieve the top-loved tourism industry, personalised holiday experiences, delivering inspiring for all its customers. It offers multiple services related to tourism, like airlines, hotels, cruises, foreign exchange,...
Persistent link: https://www.econbiz.de/10012064044
Cover Image
Forging relationships with services: The antecedents that have an impact on behavioural outcomes in the life insurance industry
Durvasula, Srinivas; Lysonski, Steven; Mehta, Subhash; … - 2004
The extent to which service quality is linked to satisfaction, value and behavioural outcomes continues to be debated in the literature. This research investigated two models involving the linkages between service quality, satisfaction, perceived value, repurchase intention and willingness to...
Persistent link: https://www.econbiz.de/10009484485
Cover Image
Finding the Sweet Spot: A Two Industry Study Using the Zone of Tolerance to Identify Determinant Service Quality Attributes
Durvasula, Srinivas; Lobo, Antonio; Lysonski, Steven; … - 2006
This paper makes a detailed comparison of two major financial services in Singapore: life insurance and stockbrokerage. Relationships of perceptions and expectations of service quality, mean service adequacy (MSA) and mean service superiority (MSS) with service satisfaction and loyalty are...
Persistent link: https://www.econbiz.de/10009484549
Cover Image
Wettbewerbsstrategien von Auslandsniederlassungen : empirische Studie zur Bestimmung von Erfolgsfaktoren deutscher und amerikanischer Niederlassungen in Singapur
Gerbach, Stephan - 2002
Untersuchung mit dem zentralen Ziel der Bestimmung von kontrollierbaren Erfolgsfaktoren bei Auslandsniederlassung. Basierend auf dem kontingenztheoretischen Ansatz wird eine erfolgsoptimierende Ausrichtung der gestaltbaren Faktoren auf die nicht oder wenig beeinflussbaren Faktoren angenommen....
Persistent link: https://www.econbiz.de/10009476255
Cover Image
Business use of branding strategies for e-commerce benefits
Onojaefe, Darlington Peter - 2008
) focusing on their Internet branding strategies, the impact of management actions and how those actions contribute to e … working with customers and competitors using Internet technology, the role of marketing is critical; within marketing, brand …-commerce adoption. Internet-related partnering opportunities with large firms remain a concern for smaller firms. It reveals that …
Persistent link: https://www.econbiz.de/10009447199
Cover Image
The mobile Internet and small business : an exploratory study of needs, uses and adoption with full-adopters of technology
Van Akkeren, J.; Harker, D. - 2003
technology in order to identify their needs for the new mobile data technologies (MDT), the mobile Internet. The research design …
Persistent link: https://www.econbiz.de/10009438173
Cover Image
Die wachsende Bedeutung des Online-Shopping und die Auswirkungen auf den stationären Einzelhandel : Aktuelle Trends und Entwicklungen
Momberger, Christian - 2002
Der Einzelhandel in der Bundesrepublik Deutschland leidet seit 1992 unter der schwachen Konjunktur und insgesamt … integrierten Standorten. In den letzten Jahren hat zusätzlich das Internet als Kommunikationsmedium rasant an Bedeutunggewonnen …
Persistent link: https://www.econbiz.de/10009468571