Corporate governance and management by values have become vital for organisations in SouthAfrica. Recent allegations of corruption, corporate failures and the abuse of leadership powerhighlight the need for solid moral and ethical foundations. A set of shared values in an organisationmay prove...

Dashboards are expected to improve decision making by amplifying cognition and capitalizing on human perceptual capabilities. Hence, interest in dashboards has increased recently, which is also evident from the proliferation of dashboard solution providers in the market. Despite dashboards'...

Ziel der Arbeit ist die Entwicklung eines qualitätsorientierten Beschreibungsmodells für Nutzungsszenarien in E-Publishing und E-Learning. Wichtige Trends wie die Transparenz und Offenheit von Formaten, Strukturen und Prozessen werden einbezogen (Open...-Bewegung), ebenso die Frage nach...

Purpose – This paper aims to compare and contrast the career experiences and development needs of British and Australian quality managers. Design/methodology/approach – The results of a postal survey of the careers of British quality managers are compared with Australian quality managers...

The performance of consulting engineers in large South African firms who work on more than one project simultaneously – each project with its own project team, different client, and scope of work, quality, budget and time constrains – is driven by their motivation in the work place. An...

In this paper, the broad context for the study of emotional dissonance and its importance to marketing is set out. The relevant literature on emotional dissonance, its antecedents and outcomes are introduced together with the knowledge gap in the literature. The conceptual framework of emotional...

Purpose: The research objective of this paper is to study the broad context of emotional labor and dissonance and its importance to service marketing. This knowledge would provide a better understanding of the factors that contribute to job performance and job satisfaction amongst high contact...

Full-text of this article is not available in this e-prints service. This article was originally published in Journal of Small Business and Enterprise Development, published by and copyright Emerald Publishing Group Limited.

Full-text of this article is not available in this e-prints service. This article was originally published following peer-review in The British Accounting Review, published by and copyright Academic Press.

Full-text of this article is not available in this e-prints service. This article was originally published [following peer-review] in Employee Relations, published by and copyright Emerald.