Austin Logistics Inc. Solutions provides tools that help centralize resource management, optimize and maintain compliance of calling schedules for consumer financial service organization (banks, financial institutions). With the increasing number of customers, the amount of rework and...

Many different kinds of process are used to develop software intensive products, but there is little agreement as to which processes give the best results under which circumstances. Practitioners and researchers believe that project outcomes would be improved if the development process was...

Access control is a mechanism for achieving confidentiality and integrity in software systems. Access control policies (ACPs) define how access is managed and the high-level rules of who can access what information under certain conditions. Traditionally, access control policies have been...

In dieser Arbeit wurde die neue Methode OpenProposal zur asynchronen Anwenderbeteiligung in Software-Projekten entwickelt und im Rahmen von vergleichenden Fallstudien evaluiert. Kern der Methode stellt ein Annotationssystem zur asynchronen Erstellung und Bearbeitung von Anwenderbeiträgen dar....

The modelling of B2B scenarios focuses on conversations between key partners to establish a common business context for their collaboration. With the prevalence of Web services, attention has turned to service choreographies as a means of message exchange ordering between collaborating...

This article reports on the recent implementation and current deployment of accounting information systems in Libyan commercial banks. A case study approach is adopted that moves from an initial screening of the 14 main Libyan banks to a final in-depth study of just three banks. Business process...

For the last decade or so, the biggest category of the IT investment has unarguably been Enterprise Resource Planning (ERP). Most of the bigger corporations in the developed countries have implemented ERP systems with an aim to achieving competitive edge in their respective business areas. Now...

Enforcing adherence to standards in software development in order to produce high quality software artefacts has long been recognised as best practice in traditional software engineering. In a distributed heterogeneousdevelopment environment such those found within the Open Source paradigm,...

BACKGROUND: Prediction e.g. of project cost is an important concern in software engineering. PROBLEM: Although many empirical validations of software engineering prediction systems have been published, no one approach dominates and sense-making of conflicting empirical results is proving...

Finding effective techniques for the early estimation of project effort remains an important — and frustratingly elusive — research objective for the software development community. We have conducted an empirical study of 21 real time projects for a major software developer. The study...