Peter Drucker lectures about the knowledge worker. During his talk, he discusses: supply as the center of today’s corporation, the change in structure and character of the workforce, the main function of a job, work as portable and specialized, the importance of making oneself understood and...

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Diese Arbeit vergleicht Qualitätshandbücher beruflicher Schulen in der Nordwestschweiz und in Baden-Württemberg, die zur Dokumentation von Qualitätssystemen verwendet werden. Dabei stellt das Qualitätssystem Q2E aus der Schweiz einen Orientierungsrahmen für das baden-württembergische...

Thesis (DBA(DoctorateofBusinessAdministration))--University of South Australia, 2006.

A quantitative research study was conducted in order to obtain insight and knowledge of the perceptions of management with regard to changes taking place within the Financial Services Sector (FSS). The call centre at Sanlam Head Office in Bellville was used as a case study, and focus was...

Formal systems thinking methods are not readily understandable, applicable nor necessarily useful in the dealing with complex problem domains facing managers in the public sector workplace. This thesis explores the design of other practical techniques that managers, designers, business systems...

The ability to understand the individuals that we deal with on a daily basis can give anyone who focuses on this knowledge a competitive advantage in today's business world. In today's fast paced and globally expanding business world, it is critical to explore innovative approaches that will...

Interpersonal communication is very important as for managers as for personnel. Companies improve markedly by establishing open and no threatening interpersonal communications throughout the organization. One of the manager's roles is information role. Managers give and exchange information with...