Background and purpose. This thesis documents a program of five studies concerned with the assessment of software measurement. The goal of this program is to assist the software industry to improve the information support for managers, analysts and software engineers by providing evidence of...

Over recent years, many scholars have studied the conceptual modeling of information systems based on a model of representation formulated by Wand and Weber. This model offers a set of premises about representational deficiencies and their implications for development and use of conceptual...

Business processes have emerged as a well-respected variable in the design of successful corporations. However, unlike other key managerial variables, such as products and services, customers and employees, physical or digital assets, the conceptualization and management of business processes...

Business process modeling has emerged as an immensely popular purpose of conceptual modeling in practice. Research on business process modeling is based on diverse topics of research methods and covers a wide area including modeling techniques, methodologies, methods and tools, but increasingly...

Within the information systems field, the task of conceptual modeling involves building a representation of selected phenomena in some domain. High-quality conceptual-modeling work is important because it facilitates early detection and correction of system development errors. It also plays an...

As process management projects have increased in size due to globalised and company-wide initiatives, a corresponding growth in the size of process modeling projects can be observed. Despite advances in languages, tools and methodologies, several aspects of these projects have been largely...

Much research has been devoted over the years to investigating and advancing the techniques and tools used by analysts when they model. As opposed to what academics, software providers and their resellers promote as should be happening, the aim of this research was to determine whether...

Post-occupancy evaluations represent an important missed opportunity. While POEs are often used to inform design guides, and to support facility management, they are seldom used to support design decision-making. While there are several technical, methodological, and cultural impediments to the...

Increasingly, studies are reported that examine how conceptual modeling is conducted in practice. Yet, typically the studies to date have examined in isolation how modeling grammars can be, or are, used to develop models of information systems or organizational processes, without considering...

The purpose of the architecture of software systems in business organizations is to support those organizations in achieving business goals. In software development organizations the design of an architecture is a collective effort that involves various organizational stakeholders and designers,...