As a form of expert labour and organizational resource, knowledge workers are important in organizational life as producers and consumers of knowledge. The role of knowledge workers and the ways in which they transfer their knowledge become important as they possess the symbolic and analytic...

This study proposed a look at the importance and challenges of knowledge management in times of great change. In order to understand the information phenomena of interest, impacts on knowledge workers and knowledge documents in times of great organizational change, the study is positioned in a...

Brisbane Airport Corporation (BAC) has recently been recognised as the world’s most efficient and customer focused privatised airport. Studying the corporate strategies and knowledge management issues faced by a company as successful as BAC holds important insights. This paper discusses four...

Many approaches seek to facilitate information and knowledge management (IKM) practices within business contexts. These approaches identify organizational factors (e.g. culture or IT) or to suggest management processes (e.g. HRM) that are conducive to IKM. Existing work has tended to ignore the...

Organizations invest substantial resources in Enterprise Systems (ES) expecting positive outcomes for the organization. Implementing an ES is a lengthy-costly undertaking, with general upheaval for many of the organizations. Many organizations therefore are seriously considering rapid...

We are amidst a period of radical change in Management Consulting worldwide. The latter half of the twentieth century has seen major extensions to the range of services promoted under the umbrella of Management Consulting. The traditional Management Consulting Firms, such as McKinsey & Co., tend...

Organizations make large investments in Information Systems (IS) expecting positive impacts to the organisation and its functions. Yet, there exists much controversy surrounding the 'potential' impacts of these systems, with some studies reporting broadly positive impacts of IS across...

The aim of this study is to explore the relationship between knowledge transfer and innovation. The literature documents that increasing knowledge transfer can both increase and decrease an organisation's capability to innovate. This study proposes a model that integrates these two theoretical...

There is little empirical research on how the Chinese Government should function in innovation management, particularly during its critical period of economic transition. This study explores and investigates the Chinese Government’s innovation management structure, procedures and functions by...

The new age, the "Information Age" (Davenport and Prusak 1997) has increased society's and businesses' reliance on Information Technology (IT). Hence, there is an increasing focus on the management of IT, not only from a technological perspective but also from a business perspective. This...