Narrow search
Showing 1 - 10 of 198
Cover Image
Service Quality: An Empirical Study Of Expectations Versus Perceptions In The Delivery Of Financial Services In Community Banks
Bexley, James B. - 2005
delivery.The theoretical portion of the study focused upon a review of the history of banking in the United States and its … subunit, the State of Texas, which is uniquely different from the banking systems of Europe and Asia. The literature was also …
Persistent link: https://www.econbiz.de/10009465928
Cover Image
Customer preferences of financial services across the US, Germany and Russia.
Schmidt, Martina K.; Bergsiek, Micha; Kolesnikova, Marina - 2009
, technologically related attributes, such as online-banking are unimportant in Russia. Some interest exists in all three countries for …
Persistent link: https://www.econbiz.de/10009452186
Cover Image
Finding the Sweet Spot: A Two Industry Study Using the Zone of Tolerance to Identify Determinant Service Quality Attributes
Durvasula, Srinivas; Lobo, Antonio; Lysonski, Steven; … - 2006
This paper makes a detailed comparison of two major financial services in Singapore: life insurance and stockbrokerage. Relationships of perceptions and expectations of service quality, mean service adequacy (MSA) and mean service superiority (MSS) with service satisfaction and loyalty are...
Persistent link: https://www.econbiz.de/10009484549
Cover Image
The Mobile Commerce Prospects: A Strategic Analysis of Opportunities in the Banking Sector
Tiwari, Rajnish; Buse, Stephan - 2007
cornerstone of Mobile Commerce.They comprise of Mobile Payment and Mobile Banking. Mobile Banking,the primary research object of … the customer acceptance conducted under theambit of this study reveals large-scale interest in Mobile Banking. The … cognizance of theneeds and wishes of relevant target groups.Mobile Banking presents an opportunity for banks to retain their …
Persistent link: https://www.econbiz.de/10009457679
Cover Image
Banking Efficiency, Consolidation and Foreign Ownerhip: Evidence from the Polish Banking Market
Havrylchyk, Olena - 2005
Banking Industry: Foreignversus Domestic Banks” we analyze the efficiency of foreign and domesticbanks. The second paper … entitled “Foreign Acquisitions and Industry WealthEffects of Privatisation: Evidence from the Polish Banking Industry … Banking Sector:Consequences for the Banking Institutions and the Public” was motivated bythe consolidation process in Poland …
Persistent link: https://www.econbiz.de/10009460741
Cover Image
Vorstellung des Credit Support Annex zur Besicherung des OTC-Derivatgeschäfts mittels Collateral Management
Holzmüller, Sabine - 2009
Diese Studienarbeit hat zum Ziel einen umfassenden Überblick über den Inhalt des Credit Support Annex und dessen Auswirkungen auf die Reduzierung des Kreditrisikos zu geben, sowie dessen Anwendung in einem Collateral Management Prozess aufzeigen.Der Credit Support Annex bietet die...
Persistent link: https://www.econbiz.de/10009434206
Cover Image
Kommerzielle Nutzung mobiler Anwendungen - Ergebnisse der Delphi-Studie "Mobile Business"
Kuhn, Jürgen - 2003
Beschreibung und Ergebnisse der Erforschung der kommerziellen Nutzung mobiler Anwendungen mittels einer Szenarioanalyse. Die Daten, die den Szenarien zu Grunde liegen, wurden ihm Rahmen einer Delphi-Studie erhoben.Von einer kommerziellen Nutzung einer mobilen Anwendung wird dabei dann...
Persistent link: https://www.econbiz.de/10009450175
Cover Image
Leistungsbündel als Angebotsform für konsumentengerichtete Technologiegüter - Konzept, Wirkungen und Ziele
Weber, Roland - 2005
Die Bedeutung hochtechnologischer Konsumgüter nimmt immer mehr zu. Viele dieser Konsumgüter weisen einen hohen Anteil innovativer Technologien auf und verändern mit neuen Funktionalitäten die Lebens- und Umgangsgewohnheiten der Konsumenten. Zwischen den Potenzialen der Technologie und der...
Persistent link: https://www.econbiz.de/10009451143
Cover Image
Essays in Telecommunications Economics
Heimeshoff, Gerrit Ulrich - 2008
unterschiedliche Regulierungsregime für Festnetz und Mobilfunk erforderlich?3. Besitzen etablierte Anbieter auf Mobilfunkmärkten immer …
Persistent link: https://www.econbiz.de/10009451158
Cover Image
Towards the Governance of Open Distributed Grids - A Case Study in Wireless Mobile Grids
Balke, Tina - 2011
New networking technologies such as wireless mobile grids and peer-to-peer middleware are examples of a growing class of open distributed systems whose strength is the absence of a central controlling instance and which function through the cooperation of autonomous entities that voluntarily...
Persistent link: https://www.econbiz.de/10009485595