We develop a framework to analyze the multi-level knowledge requirements of complex, major projects in terms of ambidexterity—the ability to exploit (refine existing knowledge) and explore (develop new knowledge). This is an important theme within the wider literature, yet practical...

Purpose – The purpose of this paper is to highlight the main findings of asuccessfully defended doctoral thesis that studied factors or interventionscausing the discrepancy between how adequate project risks should be managed andhow project risks are actually managed....

The purpose of this paper is to examine the effectiveness of qualitative project risk management processes as used in IS/IT projects. Risk management is widely identified as one of the key processes within project management, and previous empirical evidence, combined with high levels of project...

The consistently successful delivery of projects remains an ambition that many organisations do not achieve. Whilst the reasons behind project failure are many, one recognised factor is the ‘planning fallacy’ – over-optimism in the planning phase of a project. Whilst the planning phase of...

This paper reports a grounded empirical study into the role of failure recognition in project-based work. The findings show that project managers considered a set of performance measures beyond those of time, cost and quality. Further, they focused on finding elements of success and did not...

This paper describes the application of an Operations Strategy (OS) approach to project-based operations (PBOs), defined as low to medium volume and medium to high variety operations. The OS approach has been extensively and beneficially used in high and medium volume operations. By examining...